TERMS OF USE
The content of this site and purchase transactions are administered by
Cumberland Watersports (“CWS”). Please review the following terms and
conditions before using this site. Use
of this site constitutes your agreement and acceptance to these terms and
conditions. CWS reserves the right to update and/or modify these terms and
conditions without prior notice. We encourage all users to review these terms
and conditions upon each use.
COPYRIGHTS & TRADEMARKS
The copyright laws governing this site prohibit any copying, redistributing,
retransmitting, republishing or repurposing of any copyright-protected
material. You may download information from this site for your personal,
non-commercial use, provided that you do not copy or redistribute it. If you
wish to copy, redistribute, or republish information from this site, you must
obtain written permission from CWS and/or www.tohatsuoutboards.com, which may
include paying a fee. We reserve the right to withhold permission for any
reason. Designated trademarks and brands are the property of their respective
owners. When necessary, CWS and www.tohatsuoutboards.com, has received written
permission to make use of other copyrighted information or registered
trademarks such as but not limited to, Nissan Marine and Tohatsu Outboards
logos, charts, images, and product descriptions.
All trademarks, service marks and trade names of CWS or www.tohatsuoutboards.com
used herein, including but not limited to the CWS word or the
www.onlineoutboards.com word, are trademarks or registered trademarks of CWS and
www.tohatsuoutboards.com, respectively.
TYPOGRAPHICAL ERRORS
In the event that product information or pricing information is listed
incorrectly due to a typographical error or error in information we have
received from our suppliers, CWS shall not be held liable for the error and
reserves the right to refuse or cancel the order. In the event your order
transaction is completed and then cancelled you will be issued a credit for the
full amount you were charged.
PRODUCT AVAILABILITY
All orders are subject
to product availability. In the event you place an order with CWS through the
www.tohatsuoutboards.com website or other means, and a product is out of stock,
you will be notified and given the option to backorder or cancel your order
before you are charged. While we strive to fill every order in a timely manner,
product availability cannot be guaranteed and CWS will not be held responsible
for any losses, costs, damages, charges or expenses resulting from lack of
product availability. We will endeavor to deliver all products within the times
estimated but products are subject to availability and delay in delivery of
goods is sometimes outside of our control. Any dates we specify for the
delivery of products are approximate only and we shall not be liable for any
losses, costs, damages, charges or expenses caused by any delay for delivery of
the goods. Reasonable delays in the delivery of goods that are outside the
control of CWS is not to be considered basis for waiver of the cancellation
provision contained herein.
PAYMENT
CWS accepts Visa, MasterCard, Discover, American Express, wire transfers,
Check-by-Phone payments, certified checks (bank checks), and personal
checks. Please note that Check-by-Phone
payments, certified checks (bank checks), and personal checks require a five
(5) business day clearing period prior to shipment of goods. CWS does not
accept COD requests.
SALES TAX
Purchases inside Tennessee: CWS is
required to collect Tennessee sales tax (9.75%)
Purchases outside of Tennessee: CWS
is not required to collect Tennessee sales tax on your purchase. You may owe sales or excise tax – it is the
purchaser’s responsibility to verify your state/ local municipality for tax
policies and collection.
FREIGHT DAMAGE
Freight damage must be reported to CWS within five (5) calendar days of receipt
of goods. In the event a product was
damaged during shipment and proper and timely notification was given to CWS,
CWS will file a damage claim with the carrier and provide replacement parts (in
the case of minor damage, such as a cracked cowling) or complete replacement
unit in more severe cases. Unlike many other online retailers of outboards, CWS
will file and complete all damage claims with the carrier on your behalf. Damage or loss of
goods that are outside the control of CWS is not to be considered basis for
waiver of the cancellation provision contained herein.
CANCELLATIONS
This section applies to purchases that have been processed but have not yet been
received by the purchaser. If delivery of goods has occurred, see the “PRODUCT
EXCHANGES & RETURNS” section below. Purchase cancellations will require
cancellation request in writing via email or fax. If your purchase has already been processed,
a restocking fee will be assessed. Outboard engines will be assessed a 15% restocking fee, all other
purchases (such as parts) will be assessed a 25% restocking fee. If an order
has shipped all freight charges will be the sole responsibility of the
purchaser and will be deducted from any credit issued.
PRODUCT EXCHANGES & RETURNS
Eligible products must be returned
within 30 calendar days from receipt of goods. Products eligible for return are
all products except those specifically excluded below. Product exchanges and
returns must be requested in writing via email or fax. You will be provided
with an exchange/return authorization number that must accompany the return. If
your purchase has already been processed, a restocking fee will be
assessed. Outboard engines will be
assessed a 15% restocking fee while all other purchases (such as parts) will be
assessed a 25% restocking fee. The
outboard engine restocking fee is reduced to 5% on exchanges. If an order has
been shipped all freight charges both to purchaser’s requested destination and return
to the CWS origin shipping location will be the sole responsibility of the
purchaser and will be deducted from any credit to be issued. CWS is able to
assist in the issuance of return call tags for exchanges and returns, however,
freight charges will be the sole responsibility of the purchaser. Excluded products - the following items
cannot be returned or exchanged for any reason: electrical items or components,
propellers, parts with open or missing packaging, outboard engines that have
been fueled or operated, or outboard engines not in original like new condition
and/or missing original factory packaging (including accessories, product
manuals, etc…). Please allow three (3) business days for your exchange/return
to be processed once it has arrived at our warehouse. No goods will be accepted
for exchange or return without a valid exchange/return merchandise
authorization number (RMA).
PRODUCT OPERATION / REGISTRATION /
LICENSE
Purchaser is responsible for applicable registration and licensing in his/her
state and/or local municipality. CWS
will automatically provide Manufacturer Statement of Origin (commonly referred
to as “title”) to the following states: OH, MO, TX, SC. Allow 7-14 business
days for documents to arrive by U.S. Mail. Purchaser is responsible for safe and legal operation of products
purchased from CWS and CWS makes no representation that a product is legal for
operation in purchaser’s state and/or local municipality. Purchase should
ensure product is safe and legal for operation in intended location, prior to
product purchase and use. CWS strongly encourages all users to read and fully
understand the owner’s/operating manual provided with product(s) prior to product
use. The owner’s/operating manual contains important safety information.
PRODUCT WARRANTIES AND WARRANTY
CURE PROCEDURE
All products sold by CWS via this
website or otherwise, carry a full manufacturer’s warranty, unless otherwise
stated. These product warranties are provided solely by the manufacturer and CWS
does not warrant any products sold via this website or otherwise. Product warranties are provided by, backed,
and administered by the manufacturer of the product(s) only. Product warranty
obligations are set forth and are limited to those found in printed warranty literature
included with the product(s) and/or as provided on the manufacturers’ websites.
Defective products must be addressed via the applicable manufacturer’s warranty
policy associated with that product. Outboard engines are repaired through a network of authorized dealers
located throughout the U.S. and Canada. Outboard warranties require purchaser to transport the outboard to an
authorized dealers for inspection and/or repair under the terms of the
manufacturer’s warranty. Transportation costs are not covered by any warranty,
unless otherwise stated. CWS disclaims
all other warranties, express, implied or statutory, including the warranties
of merchantability or fitness for a particular purpose.
GENERAL USE OF WEBSITE
Harassment in any manner, including via e-mail, telephone contact or by obscene
or abusive language is strictly forbidden. Impersonation of others, including a
CWS or other licensed employee, host, contractor, agent, or representative as
well as other members or visitors on the website is strictly prohibited. You
may not upload to, distribute, or otherwise publish through the web site any
content which is libelous, defamatory, obscene, threatening, invasive of
privacy or publicity rights, abusive, illegal, or otherwise objectionable which
may constitute or encourage a criminal offense, violate the rights of any party
or which may otherwise give rise to liability or violate any law. You may not
upload commercial content on the web site or use the website to solicit others
to join or become members of any other commercial online service or other
organization.
THIRD-PARTY LINKS
In an attempt to provide increased value to our users, CWS may choose to
provide content that offers various third-party website links throughout this
website. However, even if the third-party is affiliated with CWS, CWS has no
control over these linked websites, which each have separate privacy and data
collection practices, independent of CWS. CWS, has no responsibility or
liability for these independent policies or actions and is not responsible for
the privacy practices or the content of such websites. These linked websites
are only for your convenience and therefore you access them at your own risk.
Nonetheless, we seek to protect the integrity of website content and the links
placed upon this site and therefore we request feedback on not only this
website, but also for websites we link to (including any specific link that
does not work).
DISCLAIMER
This website and the material and products in this website are provided “AS IS”
or “AS AVAILABLE” basis and without warranties of any kind, whether express or
implied. To the fullest extent permissible
pursuant to applicable law, CWS and www.tohatsuoutboards.com disclaims all
warranties, express or implied, including but not limited to, implied
warranties of merchantability and fitness for a particular purpose and
non-infringement. CWS and www.tohatsuoutboards.com
does not represent or warrant that the functions contained in the website will
be uninterrupted or free of error, that defects will be corrected, or that
website or host servers are free of viruses or other harmful components. CWS and
www.tohatsuoutboards.com does not make any warranties or representations with
regard to use of the materials in this website in terms of their correctness,
accuracy, adequacy, usefulness, timeliness, reliability or otherwise. The above
limitations may not apply to you.
TERM AND TERMINATION
These terms and conditions are applicable to you upon your accessing the web
site and/or completing a purchase transaction. These terms and conditions, or
any of them, may be terminated by CWS and/or www.tohatsuoutboards.com, without
notice at any time and for any reason. The provisions relating to Copyrights
& Trademarks, Disclaimer, Limitation of Liability, and Indemnification, shall
survive any termination.
LIMITATION OF LIABILITY
CWS and www.tohatsuoutboards.com
shall not be held liable for any special or consequential damages that result
from the use of, or the inability to use, the material on this website or the
performance of the products, even if CWS and www.tohatsuoutboards.com have been
advised of the possibility of such damages. Applicable law may not allow the
limitation or exclusion of liability or incidental or consequential damages, so
the above limitation or exclusion may not apply to you.
INDEMNIFICATION
You agree to indemnify, defend, and hold harmless CWS and www.tohatsuoutboards.com,
its officers, directors, employees, contractors, agents, licensors and
suppliers (collectively the "Service Providers") from and against any
and all losses, expenses, damages and costs, including reasonable attorneys'
fees, resulting from any violation of these terms and conditions or any
activity related to your account (including negligent or wrongful conduct) by
you or any other person accessing the web site on your behalf.
GOVERNING LAW
The content of this site and purchase transactions are administered by CWS,
with operations based in the state of Tennessee, United States of America. This
agreement and any purchase transactions arising from the use of this website
shall be governed in accordance with the laws of the state of Tennessee. You
agree to submit to the jurisdiction and venue of the federal and/or state
courts of Tennessee for any dispute, claim or cause of action involving the
content of this website or any purchase transaction arising from the use of
this website.
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